Refund policy

Refunds do not apply to the following goods: Digital goods: ebooks and audiobooks. These are instant downloads.

For audiobooks, there is a Soundcloud sample. Listen to it first to see if you like it.

Please choose carefully. Refunds only given if you buy a duplicate item within 48 hours of first purchase in which case the duplicate item will be refunded.

Refunds for physical goods.

We're unable to accept returns at this time. While we understand this may be disappointing, we take great pride in the quality of our products and hope you'll enjoy them as much as we do. There are no returns for change of mind. Please note that all purchases are final.

For European Union Customers Only: Statutory Right of Withdrawal

In accordance with EU Directive 2023/2673, consumers residing in the European Union have a statutory right to withdraw from a contract for physical goods (paperback books) within 14 days of delivery without giving a reason.

If you choose to exercise this right, you may submit a request using our website's self-serve withdrawal system located in your Customer Account portal.

Important Shipping Condition: The buyer is entirely responsible for organising and paying all direct costs associated with shipping the physical book back to our designated return address below. A full refund of the purchase price and standard outbound shipping cost will be issued only after the item is successfully returned to us in its original, undamaged condition.

Return Address:
Tamara Gill
PO Box 136
Gladstone SA 5473
Australia

Note: This right of withdrawal does not apply to our digital products (ebooks/audiobooks) as immediate delivery consent is gathered at checkout and marked as Final Sale.